Powered by Data - September 4, 2023

Data Points

Last Week in Conversational AI

• OpenAI has launched ChatGPT Enterprise, an AI-powered chatbot designed for business use. This new version of the chatbot builds on the capabilities of the consumer-focused ChatGPT by adding features aimed at addressing the needs of enterprises. ChatGPT Enterprise includes enhanced privacy and data analysis capabilities, an admin console for managing usage within organizations, shareable conversation templates, and priority access to OpenAI's GPT-4 model. It also provides access to Advanced Data Analysis (previously known as Code Interpreter) for generating insights from data. OpenAI emphasizes that conversations with ChatGPT Enterprise are encrypted in transit and at rest, addressing concerns about data security. The launch of ChatGPT Enterprise reflects OpenAI's efforts to monetize its AI tools and meet the demands of business users.
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• Poe, an AI chatbot platform developed by Quora, has introduced several updates to enhance its capabilities. These updates include the launch of a Mac app, the ability to engage in multiple simultaneous conversations with the same AI bot, integration with Meta's Llama 2 model, and more. Poe aims to serve as a centralized platform, functioning as a web browser for accessing various AI chatbots. The CEO of Quora, Adam D'Angelo, envisions a future where many companies offer public-facing bots, creating a diverse ecosystem similar to the web. Poe offers a subscription model that provides unlimited access to all bots on its platform. The company also plans to introduce an enterprise tier for businesses to manage the platform for their employees.
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• General Motors (GM) has partnered with Google Cloud's conversational chatbot, Dialogflow, to enhance its OnStar service. OnStar, GM's in-car concierge, has been utilizing Google Cloud's conversational AI for intent recognition since its launch in 2022, enabling it to provide responses to common queries such as routing and navigation assistance. The collaboration aims to expand OnStar's capabilities and improve customer engagement. The chatbot can handle non-emergency inquiries and better understand customer requests while recognizing phrases and words that may indicate an emergency. It's part of GM's broader effort to transform customer interactions and build a $25 billion subscription business by 2030.
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• Microsoft has expanded the accessibility of its Bing AI chatbot to the Google Chrome browser. Initially introduced for Microsoft Edge, Bing AI, powered by OpenAI's GPT model, is now available on Google Chrome for Windows, Mac, and Linux users. This move aims to democratize access to the chatbot's conversational capabilities and provide a more interconnected online experience. The Bing Chat Enterprise version is also extended to Edge Mobile, enabling registered users to utilize the chatbot on smartphones. The expansion follows a testing phase to fine-tune the experience for Google Chrome users. This move aligns with Microsoft's commitment to AI integration in everyday online activities.
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• Five prominent Chinese tech companies, including Baidu and SenseTime, have received government approval to launch their AI chatbots to the public. Baidu introduced its ChatGPT-like chatbot, Ernie Bot, which is now fully accessible to users. SenseTime's chatbot, SenseChat, has also been made available to serve the public. Three AI startups, namely Baichuan Intelligent Technology, Zhipu AI, and MiniMax, have similarly announced public launches of their chatbots. This move aligns with China's ongoing efforts to promote the development and utilization of AI technologies in response to increasing competition with the United States. Unlike many other countries, China mandates that companies undergo security assessments and obtain clearance before releasing mass-market AI products.
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