Powered by Data - October 14, 2024

Keep up-to-date on conversational AI & chatbots with fascinating data points and weekly news.

Powered by Data - October 14, 2024
  • Uber has launched a new AI-powered chatbot, integrated with OpenAI's ChatGPT, aimed at helping drivers transition to electric vehicles (EVs). This chatbot is part of the company's "EV Mentor" program. It is designed to answer driver questions about purchasing and using battery-electric vehicles instead of traditional gas-powered ones. The chatbot provides charging, costs, and EV maintenance information, smoothing Uber drivers' transition to electric vehicles. This feature is part of Uber's broader push toward sustainability and its goal of becoming a zero-emissions platform by 2040.
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  • Meta launched its AI chatbot on Facebook and Instagram in the UK after delays due to regulatory issues. Users can access the chatbot via the apps or Meta’s £299 Ray-Ban smart glasses, though celebrity voice features are unavailable. The chatbot, powered by Meta's Llama 3.2 model, helps answer questions and generate content. Despite privacy concerns, users must fill out a form in the app to stop Meta from using their posts for AI training, though interactions with the chatbot itself cannot be blocked.
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  • Headspace has launched Ebb, a generative AI chatbot that offers personalized mental health support to subscribers. Trained by clinical psychologists and data scientists, Ebb uses motivational interviewing techniques to help users reflect on events or practice gratitude, then suggests relevant content from the app. Ebb doesn't provide diagnoses or crisis support but can direct users to the national crisis hotline when needed. Headspace aims to expand Ebb's memory capabilities and potentially integrate its data with live mental health providers in the future.
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