Powered by Data - March 25, 2024

Data Points

Last Week in Conversational AI

• Nvidia demonstrates how developers use AI tools to enhance video game characters at the Game Developers Conference. Covert Protocol, a tech demo, illustrates how AI-powered NPCs respond uniquely to player interactions, generating diverse responses in real-time gameplay. Developed with Inworld AI, Covert Protocol employs Nvidia's Avatar Cloud Engine (ACE) to create realistic animations and speech. While the demo showcases potential, NPCs' line delivery and lip-syncing animations appear robotic. Inworld plans to release Covert Protocol's source code to promote Nvidia's adoption of ACE tech. Nvidia's Audio2Face tech facilitates lip-syncing in multiple languages, simplifying game development. Despite advancements, concerns persist among voice actors about AI's impact on their careers.
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• VOXI by Vodafone, in collaboration with Accenture, has launched a new generative AI chatbot powered by the ChatGPT framework. The chatbot aims to enhance customer experience by engaging in human-like interactions and handling sophisticated customer requests. Leveraging generative AI technology, the chatbot allows customers to ask questions naturally, without relying on keyword searches, and receive accurate and faster responses. This initiative reflects Vodafone's broader effort to accelerate the adoption of generative AI across its services. Additionally, Vodafone is exploring how this technology can improve appointment scheduling and support billing experiences. The chatbot's rollout will begin with a limited release to ensure any issues are promptly addressed before full deployment to all customers.
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• Microsoft CEO Satya Nadella announced the formation of a new organization called Microsoft AI, led by Mustafa Suleyman and Karén Simonyan. Suleyman, co-founder of DeepMind and Inflection, will serve as EVP and CEO of Microsoft AI, while Simonyan will take on the role of Chief Scientist. Nadella praised Suleyman's visionary leadership and product innovation, highlighting his track record in founding pioneering teams and pursuing bold missions. The move reflects Microsoft's commitment to advancing AI products like Copilot and other consumer AI offerings. The transition also involves vital teams, including Copilot, Bing, and Edge, reporting to Suleyman, as Microsoft aims to accelerate its AI innovation efforts and ensure broader access to AI technologies.
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