Powered by Data - July 24, 2023

Data Points

Last Week in Conversational AI

• Apple is reportedly developing artificial intelligence (AI) tools to rival those of OpenAI and Google. The company has built its own framework called "Ajax" for creating large language models, similar to OpenAI's ChatGPT and Google's Bard. Additionally, Apple has developed an internal chatbot service. However, the company has not yet determined how to release these AI tools to consumers. Apple's foray into AI highlights its ambitions to compete in the rapidly evolving field but leaves the specifics of its strategy and consumer offerings uncertain.
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• The UN Security Council held its first meeting on artificial intelligence, addressing concerns about uncontrolled development and potential censorship. The meeting emphasized the transformative impact of AI while highlighting the need for global governance and responsible regulation. UN Secretary-General Antonio Guterres supported the establishment of a new UN body to oversee AI development. China called AI a "double-edged sword" and advocated for a central coordinating role for the UN. The US emphasized the importance of addressing human rights risks, and Russia questioned the necessity of discussing AI at the Security Council.
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• The collaboration between Meta and Microsoft has led to the launch of Llama 2, the latest version of their open-source large language model. It is now available for research and commercial purposes, promoting open innovation in AI. The companies believe an open approach to AI development is safer and encourages collaboration to identify and solve problems. Llama 2 can be accessed through various platforms, and the partnership is dedicated to responsible AI development. They offer resources such as red-teaming exercises and a responsible use guide to promote ethical AI usage.
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• A new conversational AI platform called Air has been introduced, revolutionizing sales and customer service interactions. With its advanced technology, Air AI can engage in phone calls that mimic real-life conversations lasting anywhere from 5 to 40 minutes. It can operate across 5,000 applications, providing the equivalent of 100,000 representatives on demand. Companies can now access beta testing to instantly deploy AI sales or customer service teams, allowing for quick setup and real-time performance.
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