Powered by Data - August 26, 2024

Stay informed with fascinating data points and weekly news updates, as we explore the dynamic world of AI-powered interactions.

Powered by Data - August 26, 2024
  • YouTube has announced a new AI assistant to help creators recover hacked accounts. The chatbot, accessible through the YouTube Help Center, guides users through securing their Google logins and reversing changes made to their channels. Currently available only to select creators and in English, YouTube plans to expand access to all users. While the tool adds support options, it may disappoint creators seeking more direct communication with YouTube, especially for severe issues like account hacking.
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  • GrubMarket has introduced an AI-powered chatbot to enhance customer, vendor, and employee support within the food supply chain sector. The AI Chatbot offers personalized, real-time assistance by integrating directly into a company's website, requiring no prior AI expertise. It dynamically generates precise responses using the company’s data and knowledge base, improving efficiency and reducing operational costs. Key features include continuous learning, data-driven responses, and advanced privacy protections. This tool represents a significant advancement in digital support for food industry businesses, aiming to boost customer satisfaction and business growth.
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  • Anthropic’s AI app, Claude, has surpassed $1 million in mobile app revenue across iOS and Android within 16 weeks, with nearly half of its revenue from U.S. users. Despite this milestone, Claude remains far behind its main competitor, ChatGPT, in both downloads and revenue rankings. While Claude reached $1 million faster than some rivals like Microsoft’s Copilot, it still faces challenges in the competitive AI app market, particularly with the upcoming launch of Apple Intelligence.
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  • Asos has launched an AI chatbot named Nibble, designed to negotiate prices with customers on its e-commerce site. The tool, developed by Nibble Technology, allows users to haggle for product discounts and has reportedly helped some secure up to 40% off their purchases. Nibble uses advanced algorithms and behavioral science to adapt its negotiation strategies based on user interactions. This move is part of Asos's broader AI strategy, which includes partnerships with Microsoft and investments in automation and generative AI to enhance operational efficiency and customer engagement.
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