Hey Bot Fellows!
We’re beyond excited to tell you all about our new chatbot integration with BLiP!
BLiP is the most comprehensive chatbot development platform. It helps enterprises embed their brands in messaging applications, such as WhatsApp and Facebook Messenger, for customer service, marketing, and sales. Integrating several Analytics, AI and contact center APIs, BLiP also offers autonomy to teams, keeping them orchestrated while enhancing customer experience.
As for Botanalytics, a conversational analytics tool for text and voice-based interfaces, we help you to understand user behavior, track engagement, segment conversations and get actionable insights to improve your bot success. By assessing bot analytics regularly, you can discover bottlenecks, identify your most engaged users, and watch conversations unfold every step along the way. With comprehensive, visualized data at your fingertips, you can gain key insights about how well your bot is performing—and how it gets even better.
Now with the new Botanalytics – BLiP integration, it is easier than ever to build a chatbot and get advanced analytics on the performance of your bot and agent.
It’s so easy to use, and even easier to connect your accounts. Follow a few simple steps and you will be done in just a couple minutes!
Select the bot you want to connect to Botanalytics or create a new one.
Click on the ‘’Integrations’’ tab on the right menu.
Click on ‘’Connect’’ button to integrate your bot into Botanalytics.
You’ll be redirected to Botanalytics integration, click on the configuration tab. Then you will need to enter your Botanalytics bot’s token and click save button.
Click on ‘’Activate’’ toggle to make integration active
You’re good to go!
It’s pretty simple to set everything up. But as always if anything comes up, we’re more than happy to help! Just shoot us an email at email@example.com