Powered by Data - April 29, 2024

Data Points

Last Week in Conversational AI

• Denver introduces Sunny, its AI-powered chatbot for city services. Like ChatGPT or Siri, Sunny assists with queries about local events, trash collection, parking permits, and more. Unlike general chatbots, Sunny focuses strictly on Denver-related topics. It guides users to resources or departments for assistance and continually improves with more interactions. Reachable via text or online, Sunny operates 24/7. However, it only engages in conversations related to Denver, redirecting inquiries outside its scope.
  Read More
• Real estate coach Tom Ferry introduces TomAI, an AI-powered chatbot tailored for real estate professionals. Trained on 20+ years of effective strategies, TomAI provides personalized guidance based on industry-leading coaches' insights and market-dominating agents' experiences. Exclusive to Tom Ferry coaching clients, TomAI offers real-time assistance, and it is available 24/7. It helps agents navigate industry changes, such as the recent National Association of Realtors' commission lawsuits settlement, by focusing on value demonstration and differentiation. While TomAI enhances coaching, Ferry emphasizes that it complements rather than replaces personalized guidance and community support.
  Read More
• In response to a recent study, Google has introduced additional restrictions that revealed Europe's most widely used AI chatbots were providing inaccurate information regarding the upcoming elections. Conducted by Democracy Reporting International, the study found that four popular chatbots, including Google's Gemini, were unable to provide reliable answers to election-related questions. Despite trying to avoid partisan responses, the chatbots frequently disseminated misinformation or declined to respond. This development underscores the challenges in ensuring the accuracy of information provided by AI systems, particularly in critical areas such as elections.
  Read More